1. About this Notice

This Privacy Notice explains how AdomCart collects, processes, and manages your personal data when you visit our website or use our mobile applications. It outlines our practices regarding your personal data, how we maintain its security, and details the rights you have in relation to your personal data.

2. Who We Are

AdomCart is Ghana's dynamic online marketplace that connects sellers with consumers, facilitates shipments and deliveries from sellers to consumers, and manages transactions across our platform. This platform is operated by AdomCart, headquartered in Ghana. We are committed to protecting the personal data of our users.

3. The Data We Collect About You

Personal data refers to any information that can identify an individual either directly or indirectly. We collect your personal data to provide and improve our products and services, and for marketing and optimization purposes. The types of personal data we collect include:

Information you provide: This includes your name, contact details, delivery address, financial data, demographic information, online registration information, competition entries, and, if applicable, your marketing preferences.

Information we collect automatically or receive from third parties: This includes details of your interactions with our marketplace, such as search history, purchases, and device information like IP addresses and device identifiers. We might also receive information from third parties such as payment providers and advertising partners.

4. Cookies and Other Identifiers

We use cookies and similar technologies to distinguish you from other users of our website and mobile apps, enhancing your browsing experience. For detailed information on how we use cookies, please refer to our Cookie Notice available on our website.

5. How We Use Your Personal Data

We use your personal data to:

Register and manage your account.

Process transactions and deliver orders.

Manage our relationship with you.

Enable participation in promotions and surveys.

Improve our services and offer products that might interest you.

Comply with legal obligations and prevent fraud.

6. Legal Basis for Processing Personal Data

We process your personal data based on:

Consent: You may provide explicit consent for certain types of processing.

Contractual necessity: For processing necessary to fulfill a transaction or service you have requested.

Legal obligations: When necessary to comply with legal or regulatory obligations.

Legitimate interests: For purposes beneficial to us or third parties, provided your rights do not override these interests.

7. Sharing Your Personal Data

We share your data with third parties for:

Delivering services and products: We share data with third parties involved in fulfilling the purchases made on our platform.

Third-party service providers: To help us provide services such as payment processing, fraud prevention, and customer support.

Business transfers: Your data may be transferred during business acquisitions or sales.

8. International Transfers

If necessary, we may transfer your data internationally, ensuring appropriate protections are in place and adhering to legal standards for data security and transfer.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this notice and for as long as required by law.

10. Data Security

We implement strong security measures to protect your data from unauthorized access, alteration, or destruction. Access to your personal data is limited to those who need it to provide services.

11. Your Legal Rights

You have rights under data protection laws to access, correct, delete, or restrict the use of your personal data. You can manage your preferences and consent through your account settings or by contacting us.

12. Data Controllers & Contact

For questions or concerns about our privacy practices or to exercise your rights, please contact our Data Privacy Officer at mail@adomcart.com.

We are committed to responding promptly and addressing any issues concerning your personal data.